Confidence and Abstention Statement
The Confidence and Abstention Statement records what Onepane concluded, at what confidence, what evidence was missing, and what could not be determined, because a confidently wrong root cause is worse than none.
Who it's for: Sceptical SRE and platform leads; regulated accounts where human sign-off is mandatory.
What does the Confidence and Abstention Statement contain?
The highest-trust artifact in the suite. Saying 'we don't know' in writing is what convinces a sceptical SRE that this is not another vendor overselling.
Confidence and Abstention Statement, questions.
What if the AI is confidently wrong?
Abstention is a first-class output. When evidence is insufficient the report says so and lists what is missing, rather than guessing. Every claim links to evidence, human sign-off is mandatory, and the abstention rate is published monthly.
What is abstention in AI root cause analysis?
Abstention is the system's explicit decision not to state a root cause when the available evidence does not support one, with a written account of what is missing. It is the difference between decision support you can audit and a tool that always produces an answer.
Send us your last 90 days of Sev1s.We'll show you what we would have found.
Not a demo. A replay on your own incidents, scored against the RCA a human actually wrote. Two weeks, no cost.