The enterprise guide to managing AI agents.
Clear answers on agent ROI, governance, sprawl and rollback, for the teams running agents at scale.
A–Z of agent terms.
A quick reference for the terms you will come across when working with AI agents and the Onepane platform. No jargon, no assumptions.
Agent
core conceptAn AI-powered program that can take actions on your behalf, such as updating records, sending messages, running workflows, or making decisions, without needing a human to manually trigger each step. Unlike a simple chatbot, an agent acts: it does things, not just answers questions.
Agent app
productA packaged application built around one or more AI agents, designed to carry out a specific business function. An agent app has a defined purpose, a user interface, and connects to the tools and data it needs to do its job. Think of it as a traditional business app, but powered by AI that can reason and act rather than just display information.
Blast radius
riskThe scope of impact if an AI agent makes a mistake or behaves unexpectedly. An agent with access to many systems and broad permissions has a large blast radius, meaning a single error could affect a lot of data or processes. Keeping blast radius small is a key part of running agents safely, typically by limiting what each agent can access and do.
BYO agent
integrationShort for "bring your own agent." Refers to the ability to connect an AI agent you have already built, using any tool or framework, into a platform like Onepane. Rather than starting from scratch, BYO agent support means your existing agents can be managed, monitored, and controlled alongside natively built ones.