Coverage and Autonomy Report
The Coverage and Autonomy Report shows services under coverage, the percentage of RCAs delivered with zero human touch, and the human-touch rate over time, QBR material, an expansion trigger, and for MSP partners the number their sponsor cares about.
Who it's for: Economic buyers at QBR; MSP partners and their PE sponsors.
What does the Coverage and Autonomy Report contain?
Autonomy must visibly rise, reported honestly, under-promised, and beaten by the monthly number.
Coverage and Autonomy Report, questions.
How autonomous is the service?
We publish the share of RCAs delivered with zero human touch, per account, every month. An expert pod behind the service early is normal; it must visibly decay over time, and we'd rather under-promise the number and let the report beat it.
Send us your last 90 days of Sev1s.We'll show you what we would have found.
Not a demo. A replay on your own incidents, scored against the RCA a human actually wrote. Two weeks, no cost.