CAPA Tracker
The CAPA Tracker records every corrective and preventive action arising from RCAs, owner, due date and closure evidence, the artifact auditors in healthcare and financial services ask for and almost nobody can produce cleanly.
Who it's for: Compliance and internal audit; healthcare and financial-services IT operations.
What does the CAPA Tracker contain?
In regulated industries this is the lead artifact after the Evidence Pack. It also answers the SaaS customer who unexpectedly asks for a 'CAPA report' after an availability incident.
CAPA Tracker, questions.
What is a CAPA report and does it apply to IT operations?
CAPA, corrective and preventive action, is a quality-management concept: a tracked list of what will be done to fix a cause and prevent recurrence, with owners, dates and closure evidence. Enterprise customers and auditors increasingly ask IT organisations for it after major incidents. Onepane produces it from every accepted RCA.
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